CIENCE vs DialAmerica (2026)
B2B companies focused specifically on pipeline generation — rather than broad customer experience outsourcing — choose the CIENCE ecosystem because graph8's intent data and multichannel orchestration allow campaigns to be built on in-market signals rather than cold list-dialing volume. Teams that want month-to-month flexibility, transparent SDR hiring costs via Talent Cloud, and methodology grounded in Tenbound's ongoing sales development research choose CIENCE over a BPO model where B2B lead gen is one of many service lines.
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Pricing Comparison
DialAmerica Pricing
$8,000–$100,000/month (client-reported via Clutch); minimum engagement ~$5,000; total engagements reported up to $700,000
Not disclosed publicly
Agency retainer, project-based
CIENCE Pricing
$2,000/mo + at-cost SDRs
Month-to-month — cancel anytime
At-cost SDR rates via Talent Cloud ($1,500–$5,500/mo)
Includes graph8 platform — no separate data subscription
What DialAmerica Does Well
- Decades of domestic call center operational experience with high call-volume capacity across multiple physical facilities
- ThinSourcing model provides genuine integration with client in-house sales teams, reducing handoff friction on qualified appointments
- Broad industry coverage including regulated verticals like healthcare, pharmaceuticals, utilities, and government where compliance-aware outreach matters
CIENCE Ecosystem vs DialAmerica — Side-by-Side
| Factor | DialAmerica | CIENCE |
|---|---|---|
| Technology platform | Third-party tools (extra cost) | graph8 — AI orchestration, intent data, multichannel — built in |
| SDR pricing model | Agency retainer, project-based | At-cost via Talent Cloud — no markup |
| Contract terms | Not disclosed publicly | Month-to-month — cancel anytime |
| Research backing | None | Tenbound — sister brand, SDR research + training |
| Outreach channels | Typically email + LinkedIn | Email, phone, LinkedIn, and programmatic ads |
| Data included | Separate purchase required | graph8 intent signals + audience data — included |
| Setup time | Weeks to months | 14 days from contract to booked meetings |
The CIENCE Ecosystem
You are not comparing CIENCE to DialAmerica. You are comparing a single vendor to a three-part ecosystem that no individual lead generation company can replicate.
CIENCE
Outbound + inbound SDR services. Talent Cloud lets you hire SDRs at cost — no agency markup, no padded retainer. Scale up or down on demand.
graph8
Intent data, audience intelligence, and multichannel campaign orchestration across email, phone, LinkedIn, and programmatic ads. Built in at no extra cost — not a third-party add-on.
Company data sourced from graph8 B2B Intelligence
Tenbound
Sister brand and the only dedicated sales development research and training organization in the industry. No other lead gen company has this. Methodology, benchmarks, and SDR training built into CIENCE's process.
Where the CIENCE Ecosystem Wins
- graph8 built in at no extra cost: intent data, audience intelligence, and multichannel campaign orchestration across email, phone, LinkedIn, and programmatic ads — versus DialAmerica's phone-primary model with no disclosed AI or data platform
- Talent Cloud provides at-cost SDR hiring with no agency markup (typical agency markup is 30–50%), giving clients a path to internalize capacity without rebuilding from scratch
- Tenbound affiliation: no other lead generation company is backed by a dedicated sales development research and training organization, meaning CIENCE campaign methodology is grounded in continuously updated SDR industry research
- 1,000+ client companies including Microsoft, Google, Uber, Salesforce, Okta, Nasdaq, IBM, Yamaha, and Shutterstock — with 115 named case studies across 151 B2B industries, versus 17 Clutch reviews and two named clients disclosed for DialAmerica
Who It's Best For
DialAmerica is best for...
DialAmerica (now operating under ResultsCX/Aucera) is best suited for companies that need high-volume, phone-intensive outreach managed by a large BPO with deep experience in regulated industries like healthcare, utilities, and financial services. Organizations that require inbound call center capacity alongside outbound lead generation in a single outsourced relationship will find the combined ResultsCX infrastructure more relevant than a pure-play SDR provider.
CIENCE ecosystem is best for...
B2B companies focused specifically on pipeline generation — rather than broad customer experience outsourcing — choose the CIENCE ecosystem because graph8's intent data and multichannel orchestration allow campaigns to be built on in-market signals rather than cold list-dialing volume. Teams that want month-to-month flexibility, transparent SDR hiring costs via Talent Cloud, and methodology grounded in Tenbound's ongoing sales development research choose CIENCE over a BPO model where B2B lead gen is one of many service lines.
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CIENCE vs DialAmerica — Detailed Analysis
The CIENCE+graph8+Tenbound ecosystem differs from DialAmerica (now Aucera/ResultsCX) on three axes where the gap is material for B2B pipeline buyers.
First, channel coverage. DialAmerica's primary motion was phone-based outbound, with email, chat, and social listed as secondary channels. graph8, built into every CIENCE engagement at no extra cost, orchestrates email, phone, LinkedIn, and programmatic advertising simultaneously. A B2B buyer comparing the two gets four coordinated channels versus a phone-dominant model that layers other channels at the margin.
Second, technology infrastructure. DialAmerica's ThinSourcing model is an agent-delivery framework, not a data or AI platform. There is no disclosed proprietary intent data layer or audience intelligence capability in its stack. graph8 includes intent data and audience intelligence as standard — signals that inform which prospects are in-market before a single call is placed. Buying that capability separately from a third-party data vendor typically adds cost on top of any agency retainer.
Third, corporate continuity. DialAmerica no longer exists as an independent vendor. It was acquired by ResultsCX in March 2025 and the brand is retired. Buyers evaluating it as a standalone option are effectively evaluating a large CXM conglomerate's B2B lead generation practice, not a dedicated SDR-focused firm. CIENCE operates as a dedicated B2B lead generation company with 115 named case studies across 151 industries. No other lead generation company in this category has an affiliated research and training organization — Tenbound — producing ongoing sales development methodology that feeds directly into CIENCE campaign design.
DialAmerica vs CIENCE — FAQ
DialAmerica pricing — how much does it cost?
DialAmerica did not publish pricing. Client-reported figures on Clutch range from approximately $8,000 to $100,000 per month, with some total engagements reaching $700,000. The minimum project size was listed as $5,000. As of 2025, DialAmerica has been acquired by ResultsCX and rebranded as Aucera, so current pricing would be quoted through that entity. CIENCE publishes engagement tiers and offers month-to-month contract terms, with the Talent Cloud model providing at-cost SDR hiring that eliminates the 30–50% agency markup typical in outsourced lead generation.
CIENCE vs DialAmerica — what's the difference?
DialAmerica was a phone-first contact center outsourcer that operated primarily as a BPO across both B2B and B2C verticals. It is now part of ResultsCX/Aucera, a broad customer experience conglomerate. The CIENCE ecosystem is a dedicated B2B pipeline generation operation: CIENCE handles outbound and inbound SDR execution, graph8 (built in at no extra cost) provides intent data, audience intelligence, and orchestration across email, phone, LinkedIn, and programmatic ads, and Tenbound provides affiliated sales development research that informs CIENCE's methodology. That is an ecosystem of three purpose-built components versus a single BPO service line within a larger CXM firm.
Is there a DialAmerica alternative with month-to-month contracts?
DialAmerica did not disclose contract terms publicly, and the company no longer exists as an independent vendor following its acquisition by ResultsCX in March 2025. CIENCE offers month-to-month contract terms, which reduces commitment risk for companies piloting outbound programs or evaluating vendors. Combined with the 14-day setup timeline and graph8's built-in intent data and multichannel campaign orchestration, CIENCE can begin producing pipeline activity significantly faster than re-engaging with a legacy BPO relationship under new corporate ownership.
Does DialAmerica have an AI platform like graph8?
DialAmerica's disclosed proprietary technology was ThinSourcing — an agent delivery model that positions outsourced callers as extensions of a client's internal sales team. No AI platform, intent data layer, or audience intelligence capability was disclosed as part of DialAmerica's technology stack. graph8, built into every CIENCE engagement at no extra cost, provides intent data to identify in-market prospects, audience intelligence for targeting, and multichannel campaign orchestration across email, phone, LinkedIn, and programmatic advertising. These are capabilities a DialAmerica client would have needed to source separately from third-party data vendors at additional cost.
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